Shipping policy
Shipping Policy
Thank you for shopping with Louma Store! 💌
We do our best to make sure your order reaches you quickly, safely, and with lots of love.
Please take a moment to read through our shipping details below.
General Information
-
Shipping fees are calculated automatically at checkout.
-
Packages can not be opened or inspected at the door :(
-
Shipping fees are non-refundable.
-
For approved exchange requests, customers are responsible for the shipping costs.
-
For approved refund requests, Louma will cover the shipping and handling fees.
-
During sale periods, refunds and exchanges are not permitted.
Estimated Delivery Times
-
Cairo & Giza: 2 to 5 working days
⏰ Please note: Delivery times may be slightly delayed during busy or sale periods.